Business Education Services

Business Education Services

To enhance your employees’ competitiveness and drive for excellence, D&B provides training and staff development for a wide spectrum of organizations in varying sizes, culture and sophistication, satisfying your training requirements and maximizing the return on training investment. 


2017 Schedule

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Course Topic   Date

August

Softskill

Building and Closing The Sale (NEW)

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4 Aug 2017

Managing Conflicts for Positive Outcome

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7 Aug 2017

Presentation Skills

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10 Aug 2017

Psychological Leadership (NEW)

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11 Aug 2017

Effective Report Writing

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14 Aug 2017

Effective Telephone Handling Skills

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14 Aug 2017

Creative Thinking: Out-of-the-Box and in the Workplace!

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18 Aug 2017

Becoming an Assertive Communicator

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21 Aug 2017

Creative Digital Marketing For Successful Conversion (NEW)

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23 Aug 2017

Strategic Selling For C-Suites (NEW)

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25 Aug 2017

Problem Solving & Decision Making (NEW)

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28 Aug 2017

Finance

Effective Debt Collection & Credit Control Management

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3 Aug 2017

Global Trade Highlights

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7 Aug 2017

LC Rules and Practices under UCP 600 & ISBP 2013

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14-15 Aug 2017

Practical Debt Collection

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16-17 Aug 2017

Incoterms 2010

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18 Aug 2017

Financial Intelligence

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23 Aug 2017

New Age Tool of Debt Collection

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23 Aug 2017

Import & Export Practice & Documents

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29 Aug 2017

Understanding Financial Statements

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29 Aug 2017

Human Resources

Employment Claims Tribunal 2017 & Changes in Employment Act (NEW)

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11 Aug 2017

September

Softskill

Creative Digital Marketing For Successful Conversion

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5 Sep 2017

The Art of Effective Listening

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6 Sep 2017

25 Top Sales Techniques (NEW)

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7 Sep 2017

Negotiation Skills

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13 Sep 2017

Developing People - The Manager's Role (NEW)

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14 Sep 2017

Effective Replies to Complaint

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15 Sep 2017

Different Strokes for Different Folks: Communicating Better via D.i.S.C (NEW)

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15 Sep 2017

Creative Problem Solving and Root Cause Analysis

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18 Sep 2017

Writing Better Replies to Difficult Customer Correspondence

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20 Sep 2017

Strategic Selling For C-Suites

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20 Sep 2017

Writing to Collect Debts

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29 Sep 2017

Finance

FRS Updates Popular!

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4 Sep 2017

Cash Flow Success

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6 Sep 2017

Incoterms 2010

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8 Sep 2017

Letters of Credit - International Trade Finance

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11-12 Sep 2017

Effective Credit Analysis & Management

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19 Sep 2017

Effective Credit Control & Debt Collection

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20 Sep 2017

Understanding GST Concepts

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26 Sep 2017

Practical Guide to Transferable Credit, Back-to-Back & Bridge Credit

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22 Sep 2017

PERSONAL MASTERY

Neuro-Persuasion: Techniques to Trigger "Yes" Responses

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28 Sep 2017

October

Softskill

Delegating For Results(NEW)

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3 Oct 2017

Time Management that Works

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6 Oct 2017

Secrets of Written Persuasion(NEW)

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6 Oct 2017

Dealing with Challenging People Interactions

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9 Oct 2017

The Secrets of Success in Selling(NEW)

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11 Oct 2017

Essentials of Email Writing & Etiquette

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20 Oct 2017

Managing with Difficult Customer Situations

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23 Oct 2017

Writing Effective Email (NEW)

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26 Oct 2017

Finance

Effective Costing and Budgeting Management

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4 Oct 2017

Financial Intelligence

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16 Oct 2017

Extending Credit - To or Not To

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10-11 Oct 2017

Effective Debt Collection & Credit Control Management

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12 Oct 2017

Advanced Letters of Credit

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29-30 Oct 2017

New Age Tool of Debt Collection

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25 Oct 2017

Incoterms 2010

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23 Oct 2017

Understanding GST Concepts

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31 Oct 2017

Human Resources

Employment Claims Tribunal 2017 & Changes in Employment Act

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13 Oct 2017

November

Softskill

Negotiation Skills

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2 Nov 2017

MBTI: How to work more effectively

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3 Nov 2017

Dealing with Challenging People Interactions

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3 Nov 2017

The Art of Conflict Management(NEW)

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6 Nov 2017

Writing to Collect Debts(NEW)

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13 Nov 2017

Networking Skills(NEW)

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14 Nov 2017

Effective Replies to Complaints

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16 Nov 2017

Leading Meetings that Work(NEW)

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17 Nov 2017

Different Strokes for Different Folks: Communicating Better via D.i.S.C

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20 Nov 2017

Strategic Selling For C-Suites

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22 Nov 2017

Essentials of Email Writing & Etiquette

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27 Nov 2017

Finance

FRS Updates(Popular!)

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T.B.A

Extending Credit - To or Not To

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14-15 Oct 2017

Effective Credit Control & Debt Recovery

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15 Nov 2017

Understanding GST Concepts

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21 Nov 2017

Understanding Financial Statements

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24 Nov 2017

Incoterms 2010

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24 Nov 2017

Letters of Credit - International Trade Finance

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27-28 Oct 2017

Legal

Practical Contract Law

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23 Nov 2017

December

Softskill

Effective Communication & Relationship Management

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1 Dec 2017

Essentials of Email Writing & Etiquette

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4 Dec 2017

Stress Management at Work(NEW)

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5 Dec 2017

Apply Systems Thinking in Problem Solving & Decision Making(NEW)

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6 Dec 2017

Refine your Business Writing Style

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8 Dec 2017

Advanced Presentation Skills(NEW)

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11 Dec 2017

Creative Problem Solving and Root Cause Analysis

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12 Dec 2017

Time Management

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15 Dec 2017

Finance

Practical Debt Collection

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5-6 Dec 2017

Extending Credit - To or Not To

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7-8 Dec 2017

Incoterms 2010

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11 Dec 2017

Effective Credit Analysis & Management

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12 Dec 2017

LC Rules and Practices under UCP 600 & ISBP 2013

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12-13 Dec 2017

New Age Tool of Debt Collection

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19 Dec 2017

Cash Flow Success

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19 Dec 2017

Human Resources

Employment Claims Tribunal 2017 & Changes in Employment Act

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14 Dec 2017


Contact Us

How can we help?

For more information on Business Education Services, please contact:

Tan Jun Yong

Tel: 6439 6669

Email: junyong.tan@dnb.com.sg
       Contact Us